Frequently asked questions - FAQ

What bedding to choose for a marriage?
The best size for bedding for two is from 180x200 to 240x220. Adjust the size of the bedding to your needs and the size of the bed, remembering that the bedding should be 20 to 60 cm wide more. For example, for a 180x200 bed, 220x200 bedding will be the best, then the bedding will look beautiful while hanging on the sides.


What is the composition of KIMO bedding?
Our bed linen is made of 100% cotton.


How much time is there for a complaint?
You have 24 months to file a complaint from receiving the parcel to your home.


What is the time to return the purchased products?
The time for return is 30 days from the day the shipment is delivered.


Bedding 200x220 or 220x200?
200x220 bedding is a bedding that is longer than wider, the zipper is sewn in the width, so it is 200 cm. We recommend such bedding for very tall people. Bedding 220x200 is bedding with a lock of 220 cm, so it is wider than it is longer.


Which sheet size should I choose?
We always choose the sheet the same as the mattress size. Our sheets have an additional 30 cm of mattress height on each side to ensure a perfect fit for the mattress.


Which tablecloth size should I choose?
150x200 - for a small table, maximum 160 cm. 150x300 for a large family table that can be up to 260 cm long.


What duvets should be chosen for a married couple if we sleep together but in separate sheets?
A single bedding set is 140x200, but 160x200 will also work as a single bedding set.


Can bedding be dried in tumble dryers?
Yes. We suggest drying only bed linen (duvet cover, pillowcases, sheets) in the dryer.


Should bedding be washed before using it for the first time?
It is an individual matter, our production is fully Polish, so we minimize transport and storage, but still we suggest washing it on a delicate program, or simply refreshing it in a tumble dryer.


How can I contact the company?
From 10: 00-16: 00 by calling 519 199 888, by e-mail: biuro@kimostore.pl, on social media - instagram, facebook.


How can I cooperate with KIMO?
Write to pawel@kimostore.pl, maybe we can create something together :)


What size pillowcase should I choose for a profile orthopedic pillow?
Always 5-10 longer and wider. If the pillow has, for example: 38x47x12 - choose a 50x60 pillowcase. The orthopedic pillow must fulfill its functions, therefore it must have some slack.


Will a standard bed sheet fit a 33 cm thick mattress?
Not. We go to the sheets from individual orders and select a stock of 40 cm.


How to wash bedding?
Bedding is washed in a washing machine with detergents at 40 degrees Celsius, for dirt you can use a gall soap. KIMO bedding can also be washed at a higher temperature from time to time.


At what temperature should I wash my bedding?
The bedding is washed at 40 degrees, from time to time you can use a higher washing temperature.


How many degrees should the bed linen be washed?
The bedding is washed at 40 degrees Celsius, from time to time it is possible to wash the bedding at a higher temperature.


Why is a person addicted to KIMO?
Product quality, original design, values, repeatability, customer service, emotions related to KIMO :)


Can I change the delivery option after the purchase?
Of course! If we have not yet shipped the package to you, please contact us - we will do it right away.

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